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Return Policy

Last Updated:

Overview

This Return Policy applies to website development services provided by Customhandmade. Since our services are custom-developed and delivered digitally, this policy outlines our approach to cancellations, refunds, and service modifications.

Service Cancellation

You may cancel your website development project at any time by providing written notice to us. Cancellation requests should be sent to our contact email addresses.

If you cancel your project:

  • Before work begins: Full refund of any payments made
  • After work has started: Refund will be calculated based on work completed and materials provided
  • After project completion: No refunds are available, but we will provide ongoing support as agreed

Refund Process

Refunds, when applicable, will be processed within 14 business days of approval. Refunds will be issued to the original payment method used for the transaction.

To request a refund, please contact us with:

  • Your project reference number
  • Reason for cancellation or refund request
  • Any relevant documentation

Project Modifications

We understand that project requirements may change. Minor modifications during development are typically included. Significant changes to the original scope may result in additional charges, which will be discussed and agreed upon before implementation.

Satisfaction Guarantee

We are committed to delivering high-quality website development services. If you are not satisfied with the delivered work, please contact us within 7 days of project completion. We will work with you to address any concerns and make necessary revisions.

Non-Refundable Items

The following items are non-refundable:

  • Third-party services and licenses purchased on your behalf
  • Domain name registrations
  • Hosting services already activated
  • Work completed and approved by you

Disputes

If you have a dispute regarding our services or this Return Policy, please contact us first to resolve the issue. We are committed to finding a fair resolution for all parties involved.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.

Contact Us

If you have questions about this Return Policy or need to request a cancellation or refund, please contact us at:

Email: info@customhandmade.cv, contact@customhandmade.cv, support@customhandmade.cv, help@customhandmade.cv
Phone: +17194333693
Address: 6180 Vickie Ln, Colorado Springs, CO 80923, United States

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